Most patients were paying good money for their insurance and were often upset when their prescriptions required a $50 co-pay, or that they not met their $4,000 deductable and must give the entire cost out-of-pocket.  Screaming, yelling, demanding things, or becoming rude can't help the situation.  The respiratory therapist's tasks include offering the precise measurements of oxygen or other types of gas concentrations inside patient's blood along with measuring blood alkalinity or acidity levels.  
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